Carbon Customer Care Phone Number, Whatsapp Number, Email Address and Social Media Pages


Carbon, formerly known as Paylater, is one of the most recommended loan applications available on Google Play Store.

The app allows you to apply and receive a loan of up N500,000 without collateral, provided you are at least 18 years of age and have an active bank account.

You can start from as little as N5000 and as you build your credit history, you will be able to get higher offers.

With Carbon, you can easily borrow money to start up your business, pay your rent, school fees, medical bills and so much more.

Are you searching online for Carbon customer care phone number, Whatsapp number, email address or social media handles?

You’re on the right webpage.

In this guide, I will show you how to contact Carbon customer service agents through the company’s official mobile phone line, Whatsapp number, email address and social media pages. Read on!

Carbon Loan App Customer Service Phone Number

Unfortunately, there’s no designated phone number for contacting Carbon customer service.

To speak with Carbon customer care on phone over issues you are currently facing with your loan application, repayment etc, you may have to use other alternatives. For instance the company’s email address, in-app support or social media handles.

Carbon Customer Care Email Address

The official Carbon Nigeria email address is [email protected].

To contact the financial institution’s customer care agents by email, simply compose the mail and send it to [email protected].

In less than 24 hours, you will receive a reply in your inbox addressing the issues you raised in your mail.

For prompt response, you are advised to clearly state the challenges you are facing with the app in your mail. Whether it is about creating an account, applying for a loan or repaying it, ensure you state it clearly. Avoid telling unnecessary stories.

Carbon Customer Care Whatsapp Number

Do you need to chat with Carbon customer care agents on Whatsapp?

Right now, the company is yet to make this service available. That means right now, you can’t contact them using this channel.

So if you are searching online for official Carbon Whatsapp number, you may not get the exact number for that. That’s because the financial organisation is yet to make this public.

Carbon Verified Social Media Pages

This is also one of the ways you can reach out to Carbon customer care executives.

Instead of searching for the customer care phone number or line, just log into your favourite social media platform and search for “Carbon” or “Carbon Nigeria” there.

From the search results, click like or follow the social media pages that are verified to be theirs.

Before sending them a message with your private details, ensure the page is fully verified by Facebook, Instagram or Twitter as the case may be.

Final Words

Do you need to speak with Carbon loan app customer service?

Have you been searching online for Carbon customer care phone number, Whatsapp number, email address or social media pages?

This guide was written with you in mind.

I hope you find it useful.

Also Read: How To Open GTB Bank Account Online

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