In this article, you’ll learn the various ways to contact DSTV customer support using their official customer care number, Whatsapp number, email address etc.
DStv (Digital Satellite Television) is a Sub-Saharan African direct broadcast satellite service owned by MultiChoice.
The service launched in 1995, provides multiple channels and services to their subscribers. Most subscribers are found in many African countries including Nigeria.
On 6 October 1995 DStv was officially activated to subscribers. The original selection of channels included M-Net, MGM, TNT, Sci-Fi Universal, SuperSport, ESPN, Cartoon Network, BBC World News, CNN International and Sky News amongst others.
Now, DStv airs more than 200 television and audio/radio stations. The list of channels differs in all regions around Sub-Saharan Africa.
There are six bouquets, each with a different price range.
With regards to maintenance, assistance and other complains, DStv has set up various ways to allow its customers to have contact with the company’s customer service agents.
How to Contact DStv Service Providers.
The following are some of the ways to reach the company customer care department:
1. DSTV Customer Care Line: +2348039003788
For enquiries or complaints, simply dial this number above on your phone to speak with the customer service representatives.
You can also skip the call center queues and manage your DStv account conveniently, easily and digitally. DStv has a variety of self-service platforms which includes:
2. MyDStv app
DStv also offers a mobile app for mobile and tablet devices, along with PC to control DVRs and parental controls and allow access to recorded content and video on demand services.
This App is available on iOS and android. Registration is required.
3. DStv Website: https://www.dstv.com.
4. DSTv WhatsApp number: +2349082368533.
You can chat them on whatsapp to save time and call charges. All you need to do is send “Hi” to the number +2349082368533 on Whatsapp.
You can do the following things via DSTv WhatsApp chat:
- Check your balance
- Clear errors on your decoder
- Pay-Top-Up your account
- Change package
- Rent a BoxOffice movie
5. DSTV USSD Code: *288#
Dial the USSD code to manage your account by yourself.
With USSD you can check what you owe, clear error codes, view your last four transactions, transfer funds between your accounts and reconnect packages.
Be sure to dial the code from the mobile number registered on their system.
6. DStv Online Chat
You can use their online chat for assistance. Simply click the chat icon in the bottom right-hand corner of the website, sign in and get in touch.
DStv is always there to help you through its social media page on Facebook. Just send them a query or concern and they’ll get back to you.
You can do well to also like their page @DStv (products/services) to get notification on the latest content.
8. Office Address: MultiChoice Nigeria Limited, Plot 1381, Tiamiyu Savage Street, Victoria Island, Lagos.
9. Email: [email protected].
Alternatively, the DStv self-service helps you manage your subscription and other activities without always having to visit a DStv office. With a mobile phone, tablet, or PC, you can easily manage payments, clear error messages, or update your details.
Other things you can do with this self-service are:
You can view payment history.
Access the amount due plus the date subscription due.
You can update your email address with ease.
Find different locations around you where you can pay for a subscription.
Locate the nearest DSTV installer.
Instant access to frequently asked questions and other useful information.
To get started with DSTV self-service, visit the website; www.self-service.dstv.com. Register for DSTV self-service. Then login with either your email address or phone number (depending on which one you used when registering) and enjoy.
From error messages to missing channels, picture breakups, clicking sounds, loss of audio, installation of dish or dish alignment, subscription problems etc, one can always contact DSTV customer service centre for help or clarification.
You can engage them on a conversation using any of the above listed platforms, get it fixed and then you can finally enjoy your entertaining programs with family and friends.
I hope you find this guide on DSTV customer care number, Whatsapp number, email address and social media pages useful.