|Kuda Bank customer care
Are you searching online for Kuda bank customer care number, Whatsapp number, email address or social media pages in Nigeria?
You’ve come to the right place.
Kuda is a free, digital-only bank with a microfinance banking license from the Central Bank of Nigeria and their registration number is RC796975. It was founded in 2018 by Babs Ogundeyi and Musty Mustapha and is based in Yaba, Lagos, Nigeria.
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Kuda bank is mobile first and they have no physical bank to carry out transactions. This means that all its transactions are carried out on mobile. This is great because you can do all transactions at the comfort of your home, instead of standing in bank queues for hours.
Want to know the customer care number for Kuda? Keep reading.
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How Kuda Works
Kuda bank started few years back as Kudimoney, their aim was to solve the numerous problems we face using traditional banks. They later changed their name to kuda bank and increased their team to achieve their goal.
With kuda bank app, you get next to zero charges. Traditional bank will charge you for almost any transactions carried out (inter/intra bank transactions) SMS alert charges, ATM card maintenance charges even checking your account balance using USSD code.
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Kuda bank has therefore reduced charges to the barest minimum, they do not charge for card maintenance fee, SMS alert charges, and also allows each user up to 25 free transfer every month. Extra transfers to other banks cost ₦10 each.
Kuda bank makes money like every other bank, they use your bank deposit to make risk free investment that is backed by the government. They also make money when you shop with their card.
You can easily open a kuda bank account in minutes, after filling the KYC (know your customer) form on the app. There are different accounts levels, such as Lite, Basic and premium
Lite: all you need for this account is your name and phone number
Basic: all you need is your name, phone number and Bank verification number (BVN)
Premium: all you need is your name, phone number, BVN and a valid ID card.
On the premium account you can easily transfer ₦250,000 maximum at a go. With maximum transfer per day reaching ₦1,000,000 while the value stands at ₦500,000 at POS.
How To Download Kuda Bank Mobile App
Kuda bank is optimized for mobile users. It is available for both android and IOS users.
All you need do, is visit the app store, search for Kuda bank app, download and install then you’re good to go. You can chat with the customer service representatives via this app.
Kuda Customer Care Number
Kuda bank customer care is very active although it is not 24/7, they are pretty swift when it comes to replying customer requests.
The official Kuda Bank customer care number is +2349032200350. Dial the line on your phone to speak with the bank’s customer service agents.
Kuda Bank Customer Care Email Address
You can also send an email and your query will be replied within 24 hours. All you need to do here is to provide full information about your query, your email should be sent to [email protected].
Kuda bank Customer Care Whatsapp Number
You can chat with Kuda customer care representatives using their bank app as their Whatsapp chat feature is not currently available.
Kuda Social Media Pages
You can also contact the customer care via social media handles such as facebook, instagram and twitter by searching and following @kudabank on those platforms.
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Kuda Bank Office Address
The head office in Nigeria is located at: 1st Floor of Moorehouse, 151, Herbert Macaulay Way, Yaba, Lagos
You can walk into the office and lay your complaints in person over there.
Have you been searching online for how to contact Kuda Bank in Nigeria?
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